Returns & Exchanges

Returns & Exchanges

  • Ready to Ship (In Stock) Items:

  • ABXIX wants you to be thrilled with your new purchase.
    However, if you’re not 100% satisfied with your purchase, you can return or exchange the item for up to 15 days from the delivery date and get a full refund or store credit/gift card.
    Any item you return must be in the same condition you received it and in the original packaging.
  • Please click here to request a return or exchange online – abxix.com/returns
  • Our team will arrange a Free reverse pickup with our logistics partner and will initiate a full refund or exchange shipment within 1-2 business days of receiving the reverse shipment at our Chicago Warehouse.

Personalized/Custom Items:

  • We do Not accept returns or exchanges on personalized or custom made products except only if the product is damaged in transit or not as described at our website or as per your order details.